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Official CS Complaints procedure questions?
I have now seen a copy of the complaint from Hamilton and I'm glad that I did.

I had information (unknown to any of my fellow team members) which is relevant, but would otherwise most likely not have seen the light of day until after the complaint was dealt with.

Perhaps the Committee dealing with the complaint can also have a think (and provide recommendations)about the actual process for any future issues which might be raised?!

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