15-03-2015, 11:08 PM
Hi Folks, I have been proud to be in charge of SNCL since 1997 - until today!!
We have an excellent relationship with our venue and the staff have always commented on how much they enjoy being with us, especially Karen who looks after us so well in our café. She frequently volunteers to come in when she's not officially on shift as she knows exactly what we like. She works very hard (on her own for 10+ hours) ensuring we have plenty water, food, rubbish bins and even helps us to gather up chess equipment and clear away all the rubbish etc you still insist on leaving behind on the tables and floor!
Today I was horrified to learn that some of our juniors (I do know who you are but I will not name and shame) thought it was acceptable to be cheeky to Karen and refuse to dispose of their rubbish. The rubbish did belong to them but even if it hadn't what was the harm in gathering it up and putting it into a bin? After their verbal outburst they ran away from her and disappeared out of the building.
I also discovered these same boys had earlier been swinging on the coat rack. When the venue manager asked them to stop he also received a cheeky outburst followed by remarks decrying how well the cleaners do their job.
I expect these boys to apologise when they next see the staff. There is no excuse for their bad manners.
There was also an incident where the manager and another member of staff came up to me and stated that there was someone drinking alcohol on the premises. They were naturally very angry about this and wanted me to take action. At first I stated they must be wrong as no one in SNCL would do such a thing. However, they pointed the gentleman out to me and they were correct. Luckily the management were willing to leave it, on this occasion, for me to deal with.
I take this opportunity to state to you all that under no circumstances will alcohol be permitted on SNCL premises. If you feel it is necessary to have a drink at lunchtime, make sure you are still sober or don't bother coming back to the venue (any venue we are in, not just the Glen). I will phone the police and have someone removed if necessary.
We do not have an alcoholic licence and we also have children and vulnerable adults present.
I'm sure the vast majority of SNCL members share my utter disappointment in the above people and understand my embarrassment in having to write a formal letter of apology to the venue.
I sincerely trust that this will be the first and last time I ever have to do so.
Glynis.
We have an excellent relationship with our venue and the staff have always commented on how much they enjoy being with us, especially Karen who looks after us so well in our café. She frequently volunteers to come in when she's not officially on shift as she knows exactly what we like. She works very hard (on her own for 10+ hours) ensuring we have plenty water, food, rubbish bins and even helps us to gather up chess equipment and clear away all the rubbish etc you still insist on leaving behind on the tables and floor!
Today I was horrified to learn that some of our juniors (I do know who you are but I will not name and shame) thought it was acceptable to be cheeky to Karen and refuse to dispose of their rubbish. The rubbish did belong to them but even if it hadn't what was the harm in gathering it up and putting it into a bin? After their verbal outburst they ran away from her and disappeared out of the building.
I also discovered these same boys had earlier been swinging on the coat rack. When the venue manager asked them to stop he also received a cheeky outburst followed by remarks decrying how well the cleaners do their job.
I expect these boys to apologise when they next see the staff. There is no excuse for their bad manners.
There was also an incident where the manager and another member of staff came up to me and stated that there was someone drinking alcohol on the premises. They were naturally very angry about this and wanted me to take action. At first I stated they must be wrong as no one in SNCL would do such a thing. However, they pointed the gentleman out to me and they were correct. Luckily the management were willing to leave it, on this occasion, for me to deal with.
I take this opportunity to state to you all that under no circumstances will alcohol be permitted on SNCL premises. If you feel it is necessary to have a drink at lunchtime, make sure you are still sober or don't bother coming back to the venue (any venue we are in, not just the Glen). I will phone the police and have someone removed if necessary.
We do not have an alcoholic licence and we also have children and vulnerable adults present.
I'm sure the vast majority of SNCL members share my utter disappointment in the above people and understand my embarrassment in having to write a formal letter of apology to the venue.
I sincerely trust that this will be the first and last time I ever have to do so.
Glynis.